Contact TRAPIZO
Questions about your account, a listing, or how TRAPIZO works? We're here to help.
Email Support
For account help, billing questions, lead disputes, or general inquiries — email us directly and we'll respond within one business day.
Common Questions
- How do I report a code-of-conduct violation?
- Email support@trapizo.com with a description of the incident. Include the username and any relevant message content. Our team reviews all reports and responds within one business day.
- I think a credit was charged in error. What do I do?
- Email support@trapizo.com within 7 days of the transaction with your account email and the approximate date of the charge. We'll review it at our discretion as outlined in our Terms and Conditions.
- How do I delete my account or remove my data?
- Email support@trapizo.com with your account email and the request. We will process the deletion and confirm within a reasonable timeframe in accordance with our Privacy Statement.